Stay On The Cutting Edge and Be A Leader In Your Field With Offline Multimedia Survey Integration

People have been discovering ways to take advantage of recording tools to capture multimedia in a survey for later review. As SurveyPocket has evolved, we understand the importance of multimedia incorporation in market research. SurveyPocket has gone beyond existing traditional survey administration. Not only does the application run on your mobile device; it also allows for surveys to be administered while there is no internet connection.

So, of course, keeping with our trend of ingenuity, we now offer offline capabilities to record multimedia. Recording Audio, Photos, and Video is now flawlessly integrated in SurveyPocket.

What are the benefits for a surveyor you ask? For one, it has been proven that the combination of audio and visual stimulus increases retention. Also, electronic recording requires little attention during the interview, as there are no tapes to change, no additional equipment to set up and no distraction during the interview.  Feedback from respondents and interviewers indicates that most people forget about digital recording when the microphone is internal, once the interview gets underway.

Once a survey has been administered, the survey answers can later be reviewed; pausing to understand the question or pause at unnatural places while inventing an answer. Some key metrics to look at when considering using multimedia in your survey include:

  • Diary keeping keeping: More effective than traditional paper and pencil
  • Time critical applications:  Quick feedback on time sensitive issues (e.g. for audience research)
  • Proliferation of channels mean the consumers have a huge range of ways in which they can “touch” a brand
  • Need to get a good understanding of which channels and which messages are most effective
  • Need to capture the full range of ways in which consumers come into contact with a brand
  • Need to get the information quickly and efficiently so can change direction if necessary – rather than relying on recall often well after the event on recall often well after the event

Brand exposure: 

  • Which brand / where / take picture

Brand perception:

  • Relationship with brand as if it were a person
  • Whether contact with brand changed perception
  • Data tracked in real time to see impact of messages tracked in real time

Give the SurveyPocket application a try and enjoy the intuitive, highly revolutionary application that is advancing the way market research is executed! 

What’s YOUR Mobile Marketing Strategy – Here are 6 Great Ideas

In a recent post on the AMEX Open Forum, Ivana Taylor provides 6 Ways to Get and Keep Customers Using Your Mobile Device.

Here is a quick summary of her tips:

  1. Generate a 2-dimensional QR code and engage your customers and contacts with coupons or incentives.
  2. Get Paid.  There are apps for that.  I use a PayPal app on my Android device that does the trick nicely.
  3. Run Surveys – Ask a Panel.  Surveys can be FUN !  Why not run your next survey using SurveySwipe mobile survey platform.  It’s super easy.  You can ask an existing panel to answer questions OR you can upload your customer list and create your own panel.
  4. Customer Service.  Most CRM systems like SalesForce.com have customer service apps that will allow you to help your customers on site.  You can also create an app just for your customers and deliver service on the fly.
  5. Education and Training.  YouTube is mobile – why not deliver demonstrations, training and education via mobile phone?
  6. Advertising.  This one is obvious, but can get overwhelming because there are so many options.  Use text messaging with Fanminder, offer alerts so that your customers can receive specials and offers straight to their device.